East Franklin Car Care

Auto Repair Shops in Chapel Hill, North Carolina

4.6 (75)

CategoryAuto Repair Shops Β· Brake shop, Car inspection station, Oil change service, Tire shop
Address1710 E Franklin St, Chapel Hill, NC 27514
AreaChapel Hill, North Carolina
Phone(919) 942-7583
Google rating 4.6 (75)

Hours

Monday7:30 am–5 pm
Tuesday7:30 am–5 pm
Wednesday7:30 am–5 pm
Thursday7:30 am–5 pm
Friday7:30 am–5 pm
Saturday7:30 am–12 pm
SundayClosed

About East Franklin Car Care

Welcome to East Franklin Car Care, your one stop car care center. Located in the Chapel Hill area of North Carolina, we’ve been the neighborhood’s favorite choice in automotive repair for over three decades.

East Franklin Car Care is one of the auto repair shops listed in Chapel Hill, North Carolina. The business is registered at 1710 E Franklin St, Chapel Hill, NC 27514; use this page to check its hours, phone number and Google rating before you make the trip. Google also lists it under brake shop, car inspection station, oil change service, which is worth knowing if you are comparing several options in the area.

Auto repair in the United States is split between independent shops, dealership service departments and national chains. Independents handle most routine work (oil changes, brakes, tune-ups, check-engine diagnostics) at lower labor rates and often specialize in one make or in imports; dealers keep factory tools, software and warranty authority; chains sell speed and standard pricing on maintenance items. Most shops charge a diagnostic fee, credited toward the repair if you go ahead, and quote parts and labor separately. Certification matters: look for ASE-certified technicians and, in many states, a state repair license posted at the counter. Written estimates are required by law in most states before work begins, and you are entitled to your old parts if you ask.

The business lists hours on 6 days of the week. On most of those days it is open 7:30 am–5 pm. It is closed on Sunday. As with most places, expect changes around holidays; the phone number below is the fastest way to confirm. The listed phone number is (919) 942-7583. Many businesses also reply to text messages on the same number if it is a cell phone. More information is available on its website, eastfranklincarcare.com.

Customers rate it 4.6 out of 5 on Google across 75 reviews, placing it among the better-regarded auto repair shops in Chapel Hill.

Chapel Hill is in North Carolina, in the Southeast, where summers are long, hot and humid, winters are mild, and afternoon thunderstorms and the hurricane season from June to November can change plans at short notice. US addresses list the street number and name, then the city, state abbreviation and ZIP code, and Chapel Hill follows the same pattern; a suite or apartment number such as Ste 200 refers to a unit inside the building. The map link on this page shows the exact spot.

Looking for alternatives? Browse all auto repair shops in Chapel Hill or explore other categories in the area from the links below. Details on this page come from public sources and may change; confirm anything important by phone before relying on it. Business owners can claim the listing to keep it up to date.

Is this your business? Claim this listing to update details, add photos and get a verified badge; every verified claim gives $1 to charity. Want more customers? Feature it at the top of auto repair shops in Chapel Hill.

Latest Google reviews

The 5 most recent reviews shown on Google Maps. Reviews belong to their authors; read all of them on Google.

Daniel Connatser 3 months ago

I was passing through the area on a cross-country trip when my truck kicked an engine light and started acting a fool. I could not drive any further without immediate attention so I limped the truck into the shop. Walker was working behind the desk and quickly ran the codes and diagnosed the problem. The part was there in less than 10 minutes. Lee worked his magic and the truck was running again. I pulled in with about 1 hour left before closing. Other shops might have pushed this work off until the next day, but not these folks. They had it done and I was back on the road posthaste! Big thanks to East Franklin Car Care!

Beth Ann Wiedenheft 7 months ago

Had my car towed there late Saturday, and they had called with a repair plan and then fixed the problems before noon on Monday. The process was easy. The price was incredibly fair. At no point did I feel spoken down to as a woman. Great customer service and my car sounds better than it has in years. Highly recommend!

Jason 10 months ago

Avoid this shop if you can. This was my first time getting my car repaired, and it turned out to be a very disappointing experience. My car overheated due to a radiator leak, and the shop spent less than three minutes checking the engine. They then gave me a report simply stating that the engine was overheating β€” something I already knew β€” and told me they were unable to fix it. Despite providing no actual diagnosis or solution, they still charged me $90. After leaving the shop, I went to AutoZone, where they quickly helped me replace the radiator and refill the coolant. My car returned to normal immediately. I paid $90 for nothing but a confirmation of the problem I had already identified myself. This visit did not provide any help, guidance, or effort to resolve the issue. Extremely disappointing and not recommended.

Robert Popp 11 months ago

Landscape Logic has been taking our vehicles to East Franklin Car Care for years- everything from our personal cars - to all of our company trucks for regular maintenance and repairs. Brian, our owner- has known the owner, Cassie, for a long time. It has been amazing to see her carry on the family legacy with such care and professionalism. Her father, Ronnie, built an incredible reputation for honesty, reliability, and great service- and Cassie has continued that legacy beautifully. You can truly trust and count on this family owned business. They treat their customers like friends, and it's clear they take pride in every job they do. Highly recommend East Franklin Car Care to anyone looking for an honest, dependable local mechanic.

Colton P 11 months ago

Everyone here is very nice and knowledgeable. Cassie and Walker are both awesome and will definitely take care of you.

All reviews on Google β†—

Frequently asked questions

Where is East Franklin Car Care located?

East Franklin Car Care is at 1710 E Franklin St, Chapel Hill, NC 27514, in Chapel Hill, North Carolina. Use the β€œOpen in Google Maps” button on this page for directions.

What kind of business is East Franklin Car Care?

East Franklin Car Care is listed as an auto repair shop and is also tagged on Google as brake shop, car inspection station, oil change service.

What are the hours of East Franklin Car Care?

Published hours are Monday: 7:30 am–5 pm; Tuesday: 7:30 am–5 pm; Wednesday: 7:30 am–5 pm; Thursday: 7:30 am–5 pm; Friday: 7:30 am–5 pm; Saturday: 7:30 am–12 pm; Sunday: Closed. It is closed on Sunday. Hours can change on holidays, so call before a special trip.

Is East Franklin Car Care open on Sunday?

No, East Franklin Car Care is closed on Sunday.

What is the phone number of East Franklin Car Care?

You can call East Franklin Car Care at (919) 942-7583.

How is East Franklin Car Care rated on Google?

East Franklin Car Care has a Google rating of 4.6 out of 5 from 75 reviews.

Does East Franklin Car Care have a website?

Yes, the website of East Franklin Car Care is eastfranklincarcare.com (linked on this page).

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